Terms and Conditions
Effective Date: 1st jan 2024
Welcome to Suits India!
By accessing or using our website (www.suitsindia.com) and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Definitions
“We,” “Our,” “Us” refers to Suits India, including its owners, employees, and affiliates.
“You,” “Your” refers to the customer or user accessing our website or services.
“Services” refers to the products, content, tools, and features provided on our website.
2. Use of Our Services
By using our website or placing an order, you agree that:
You are at least 18 years old or have the legal capacity to enter into binding agreements.
All information provided by you is accurate, current, and complete.
You will not use our website for any unlawful or fraudulent purposes.
We reserve the right to refuse service or cancel orders at our discretion.
3. Product and Service Description
Suits India specializes in manufacturing and selling custom clothing, including suits, shirts, and other apparel.
We strive to ensure that all product descriptions, images, and details on our website are accurate. However, minor variations may occur due to fabric, stitching, or customization.
We reserve the right to modify or discontinue products or services without prior notice.
4. Pricing and Payment
All prices listed on the website are in US$ and are subject to change without notice.
Payments must be made at the time of order placement. Accepted payment methods include credit cards, debit cards, bank transfers, and other secure payment gateways.
In the case of international orders, you are responsible for any additional taxes, duties, or customs fees.
5. Order and Customization
Orders are processed based on the measurements and customization details you provide. Suits India is not responsible for inaccuracies in sizing or customization details provided by you.
Once an order is placed, cancellations or changes are only allowed within 24 hours. After that, the order is final.
Delivery timelines are estimates and may vary due to production or shipping delays.
6. Shipping and Delivery
We ship both domestically and internationally. Shipping costs, if applicable, will be clearly stated during the checkout process.
Delivery times are approximate and subject to delays caused by external factors such as customs or courier issues.
Once your order is shipped, Suits India is not liable for any loss, theft, or damage during transit.
7. Returns, Refunds, and Alterations
Since our products are custom-made, they are non-refundable unless there is a defect caused by us.
If a defect is identified, please notify us within 7 days of delivery, and we will address the issue through repairs, remakes, or refunds, as appropriate.
Alterations due to incorrect measurements provided by you will not be covered by Suits India. Additional charges may apply for such alterations.
8. Intellectual Property
All content on our website, including text, images, logos, and designs, is the intellectual property of Suits India.
You may not copy, reproduce, distribute, or use any content from our website without our prior written consent.
9. Limitation of Liability
Suits India is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
Our liability for any claim is limited to the amount you paid for the product or service in question.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using our services, you agree to the terms outlined in the Privacy Policy.
11. SMS Campaigns and Messaging
By opting into our SMS campaigns, you agree to receive messages related to our services.
We will not share your opt-in consent for SMS campaigns with third parties for purposes unrelated to providing you with the service. However, we may share your consent status with trusted service providers to deliver these messages effectively.
For details, please refer to our Privacy Policy.
12. Governing Law
These Terms and Conditions are governed by the laws of India / Kerala. Any disputes arising from the use of our services will be resolved in accordance with these laws.
13. Amendments to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of the revised Terms.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: aju@suitsindia.in
Phone/WhatsApp: +91 9446373329
This Terms and Conditions draft outlines the key policies governing your business operations, protecting both you and your customers. You can adjust or add specific clauses to suit your needs.